Frequently Asked Questions

General

Where can I buy your products?

We are currently available in Australia and USA.

You can find us on our website http://www.sheetyeah.com.au

On Amazon US https://www.amazon.com/Sheet-Yeah-Detergent-Eco-Friendly-Concentrated/dp/B0CCJ54XMH

 

Are you an Australian Company?

Yes, we are a 100% Australian Owned Company. Started in Brisbane, QLD

Where are your products manufactured?

Laundry Sheets are new to market and require new technology/machinery
for production that no manufacturers in Australia currently have.

 We have fortunately been able to partner with an ethical
employment and environmentally conscious manufacturer in China who share our goals of eliminating plastic from both the supply chain and our homes.

 We use 100% natural, clean and safe ingredients in all our
products and packaging to ensure we are meeting the highest standards when manufacturing
any products.

Where do you ship from?

Australian orders ship from our head office in Brisbane, QLD

What do you mean by Zero-waste?

Sheet Yeah! laundry sheets are packaged in a small recyclable cardboard envelope. We don’t use sticky tape on our packaging.

How long do they last?

It is best to use them within 3 years.

Are you bringing out more products?

Keep an eye out for new product announcements by joining our mailing list or following us on social media. We are always on the lookout for exciting new products that can make life for both you and the planet that little bit easier.

We also love hearing your suggestions so feel free to send us a DM or email us at hello@sheetyeah.com.au with your ideas
or requests.

How do I use the Laundry Sheets?

If you have a top loader washing machine, simply throw the detergent sheet on top of your clothes and begin your wash cycle. 

If you have a front loader washing machine. simply throw the detergent sheet in first so the water hits it as the machine fills or pop it in the detergent dispenser draw.

Do I need to use hot or cold water?

You can use hot or cold water; the sheets work in both.
However, it is kinder on your electricity bill and the planet to wash with cold water. 

Do I need to put the sheet inside the detergent dispenser of my washing machine

No, but if you would like to, we suggest you tear it into smaller pieces first to make sure it fits and that the water can dissolve all of the sheet to use on your wash.

Can I use Fabric Softener or Stain Remover with my Sheets?

Yes, if you wish you may add either product to your wash as per normal.

How many washes will it do?

Each pack contains the equivalent of 2L of liquid detergent or 2kg of powder detergent all of which are the equivalent to approx. 40 regular washes or 80 small washes. This means each packet will vary depending on what size loads you’re doing.

Shipping

Where do you ship from?

All Australian orders ship from our head office in Brisbane, QLD

How long will my delivery take?

Most orders will be delivered between 2-7 days, once shipped, you will receive a confirmation email from us with your tracking number. You can track your delivery all the way to your door.

Which carriers do you use?

We ship with Australia Post.

Can I change my delivery address?

As long as your order has not been shipped, please email us within 2 hours of purchase with the subject line “CHANGE OF ADDRESS” to hello@sheetyeah.com.au so we can try to update your address before it ships.

I can’t find my tracking number?

Please make sure you check all folders in your inbox including the junk and spam folders. If you still cannot find your confirmation
email, please email hello@sheetyeah.com.au so we can ensure you provided the correct email during checkout. 

Can't find what you're looking for?

Send us an email to tell us what you need and someone will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@sheetyeah.com.au